The tech giants have set a troubling new precedent.
How to Call Customer Service and Actually Get What You Want
These tips are your best shot when trying to resolve issues swiftly with minimal stress.
Biggest DDoS Attack in History Hits Russian Tech Giant Yandex
Plus: A TrickBot hacker arrest, a Fortinet VPN password leak, and more of the week’s top security news.
LA Police Are Collecting Detainees’ Social Media Information
According to new documents, officers ask people they stop for their Facebook and Twitter account details, and then feed the data into Palantir.
ProtonMail Amends Its Policy After Giving Up Activist’s Data
The email service says it was unable to appeal a Swiss court’s demand to log the IP address of a French climate advocate.
Microsoft warns of attacks targeting Office documents
Affecting Windows desktops and servers, the attacks exploit an MSHTML vulnerability by using specially crafted Microsoft Office documents.
How to fix the “too many redirects” error in Microsoft 365
A global admin in Microsoft 365 cannot change their own user roles to fix a common error in the service. However, with a little trickery, we can overcome that rule and make the fix.
How to color-code appointments in Outlook Calendar
Finding important appointments is a bit easier when you can scan for a specific color rather than text in Microsoft Outlook Calendar. Never miss an appointment again.
Microsoft 365’s new security model: How to use phishing simulations and security mailboxes
Microsoft 365’s “secure by default” stance removes some tools used by security teams. Here’s how to work around the new restrictions.